ASM Services: Enterprise Applications, Support and Maintenance Services, Enterprise Product Development Services


	Enterprise Applications

	SAP

	Oracle Fusion Application Services

	Oracle applications, PeopleSoft & JDEdwards

	Microsoft Dynamics

	Business Process Management

	Internet Applications

	Outsourced Product Development

	Product Development

	Application Maintenance Services

	Enterprise Applications

With vast experience in Enterprise Solutions coupled with its excellent domain knowledge specific to various industry verticals, ASM is well-positioned to provide the following services to its global clientele in the Enterprise Applications Space

Package Implementation, Support and Maintenance Services
Enterprise Product Development Services
Enterprise Applications Integration Services

Package Implementation, Support and Maintenance Services

ASM has provided packaged software services for the past 10 years to its Global Clientele with cumulative experience of more than 2000 person years for

Services provided

Implementation
Customization & Integration
Testing
End User Training & Documentation
Upgrades
Post-Implementation Support
Support & Maintenance

Verticals and Domains

ASM's Enterprise Applications service line has wide exposure to the particular needs of various verticals such as

Manufacturing
Oil & Gas
Telecom
Retail
Growth Industries
Independant Software Vendors
Product Engineering Services
Defence

Enterprise Applications Expertise

EA Support Services

Post Implementation Support
Virtual 24 Hour Offshore Development, Implementation and Support Capability

User Support, Technical Support, Operational Support & End User Training & Documentation Support

User Support

– Troubleshooting

– Answer “ How to Questions”

– Change Requests

Technical Support

– Root Cause Analysis

– Enhancements

– New Developments

– Software Release Management

– Apply Patches

Operations Support

– Capacity Planning

– System Administration

– Database Administration

– Network Administration

End User Support

– User Manual

– Training Materials

– Knowledge portal-Online Help

– Computer Based Training

– Quick Reference Cards

Upgrades- Reliable and Rapid Upgrades to Latest Versions

Enterprise Product Development Services

ASM has been providing cost effective Enterprise Product development, testing, Documentation and support services to help ERP Software product companies to create innovative products in the ERP space for SMB segment. ASM with its vast ERP Consulting experience of Off The Shelf Packaged ERP products for global clientele in the Manufacturing, Oil & Gas, Construction, Consumer Electronics, Growth Industries, and Retail, is well positioned to provide Outsourced Product Design, Development, testing and Support services… Read more

Enterprise Applications Integration

ASM has worked extensively on Web-enabling and integrating ERP Packages with legacy and Web-based applications for its clients using the following technologies:

Business Connectors (J2EE Connector and Business Connectors)
SAP cross-application technologies – RFC, ALE, EDI, BAPI and IDoc
SAP Netweaver and XI Technologies
Messaging through XML

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