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ASM Remote Oracle DBA Support |
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ASM has been providing Remote Oracle DBA Support for various Customers world over for more than 3 Years. ASM has a Support Team with majority of them Oracle Certified experts, experienced DBA’s and Application Consultants with a commitment to excellence. ASM provides Remote Oracle Support and Oracle DBA Consulting that is customized according to your database needs. |
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ASM carefully protects your data privacy and uses known and experienced Oracle DBAs. Have well defined Security Policy and Procedures which are customized further to match the Security Requirements of the Customer before a Support engagement starts working. |
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Oracle Application / DBA Support Services provided are: |
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Monitoring & Control |
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Applications Dashboard |
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Monitoring & Control Application Tier Services |
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Monitoring & Control Workflow |
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Applications Usage |
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Concurrent Processing System Reports |
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System Alert Summary |
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Alert Notification Subscriptions |
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Dashboard Metric Alerts |
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Diagnostics & Troubleshooting |
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Oracle Applications Logging |
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OAM11i Troubleshooting Wizards |
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Configuration Management |
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Edit System Configuration Parameters |
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Configuration History |
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Compare & Restore Settings |
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E-Business Suite System Configuration |
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Find Configuration Problems |
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System Maintenance |
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Patching |
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Search Applied Patches |
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File History |
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Patch Advisor |
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Patch details |
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Patch Impact Analysis |
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System Administration & Monitoring |
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Installation |
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Patch Application & Management thro Portal for Customer Inquiry |
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Patch Validation & Testing with Customer |
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Problem Reproduction, Diagnostics & Troubleshooting |
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Concurrent Manager Configuration & Management |
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Manage Applications Object Library (AOL) |
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Manage Printer Setup |
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System Monitoring using OSS Support from Oracle |
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Oracle TAR Monitoring & Resolution |
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Release Management |
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DBA Support |
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Oracle User Management |
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Application Bug Alerts |
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Oracle Application / DBA Support Practice Highlights |
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Consulting Partner with Oracle Corporation India and Oracle North America |
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Education & Training Partner with Oracle and only Oracle Apps Training Centre in Bangalore, India |
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Over 100 Functional/Technical global resources experienced in Oracle Applications and Oracle DBA |
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Industry Verticals – Hi-Tech, Electronics, Manufacturing, Retail & Telecom |
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Rich experience in Oracle Applications / DBA and Oracle DBA support |
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On Demand – OHSMON [Oracle Hosted Servers Monitoring] Maintenance & Support |
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ORACLE DBA – Support for 400 to 700 clients |
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On Demand – OHSOA [Oracle Hosted Servers Outsourcing Accelerator] – Migration & Support |
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ORACLE APPS DBA – Support for 100 to 300 clients |
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On Demand – Patching Team & Support |
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Member Oracle Applications Users group (OAUG) |
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Partner – Oracle Corp. (NAIO) India, Oracle Corp. USA |
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ASM Tools and Best Practices to provide Cost Effective Remote Support Services |
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Remote Support Model which complies with ISO:9001-2000 Standards & SEI CMMi Process Areas |
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